Policies 

Delivery Policy / Politique de livraison

A local delivery fee will be added to each order. (Delivery fees vary from zip code to zip code). Wire orders will have a $20.00 wire/delivery charge added to the order.

Local orders must be received before 2 p.m. to assure same-day delivery.  U.S. orders must be received before 12:00 noon in the recipient's time zone to assure same-day delivery. Orders received after above times will be delivered the following day.

We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.

We will be happy to accept your international orders if you call our shop directly.
We are unable to accept international orders over the Internet.
 

Substitution Policy / Politique de substitution 

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.